Jika Smart – Cell C FAQs
What is the Jika Smart bundle?
The Jika Smart bundle gives you R30 000 Funeral Cover PLUS data, airtime or SMS benefits you can enjoy today from just R169.99 per month! What’s more, your beneficiaries will get all your premiums back in cash in the event of a claim.
How do I qualify?
- You need to be between the ages of 18 and 65 years.
- You need to either be currently full-time employed or self-employed.
- Both full-time and self-employed customers must earn R4000 or more per month.
- You must have a valid South African bank account older than 3 months.
- You must be a South African citizen.
Is there an upfront admin fee?
A once-off SIM and connection fee of R150 will be charged for new activations and will be included in your first month’s Jika Smart membership fee.
How much will I pay if I want to include my wife and children on my policy?
Here’s a breakdown of the cost and benefits of adding members to the policy.
Can I cancel my funeral policy?
Yes, you may cancel the policy by providing 31 days’ written notice to the Insurer. Likewise, the Insurer retains the right to cancel the policy by providing 31 days’ written notice to you using your last known recorded contact details on its system.
What is the African Unity Lumpsum Payback?
Your membership includes a “Membership Payback Benefit” which activates on the death of the Main Member only. Your beneficiary or the executor of your estate will be paid an amount equivalent to the value of the total number of Jika Smart membership fee debits we have successfully collected from you.
This amount will be calculated from the first successful collection of your monthly Jika Smart membership fee up to the last Jika Smart membership fee successfully collected before your death. Interest is not applicable and will not be paid.
This benefit applies to the main member only. To be clear, if you pass away, regardless if the policy continues, no other person insured on the policy is applicable for the Membership Payback Benefit. The Jika Smart membership fee is as per the Jika Smart Membership letter.
What do I get with the Cell C Control Chat 100 SIM?
The Cell C Control Chat 100 SIM Card gives you R115 Airtime and 100 SMS’s monthly provided you pay your monthly Jika Smart membership fee. This Airtime and SMS benefit is activated within 24 hours of successful delivery of your SIM card and thereafter is topped up on the 15th of each month following the successful collection of your monthly Jika membership fee.
What is a SIM only deal?
A SIM card that is preloaded with airtime or data (any benefits) and topped up only once per month.
What is a Voice SIM only deal?
A voice-only SIM is a SIM card that comes with an airtime allowance per month, but no data. They are used primarily in devices that can make and receive calls. The airtime can however be used to go online or use apps that require data.
When will my SIM card be activated?
Your Cell C Sim Card will be activated and loaded with the respective airtime and SMS allocation within 24 hours of successful delivery of your SIM card and topped up on the 15th of every month following the collection of your monthly membership fee.
When you have exhausted your monthly allocation of Airtime and SMSs, you can Top Up using any Cell C recharge voucher.
There is a 1-month carryover of any unused inclusive voice minutes, but SMSs do not carry over into the next month.
Can I top up my Cell C Control Chat 100 SIM Card?
Yes. When you have exhausted your monthly top-up airtime and SMSs, you can top up using a Cell C recharge voucher, your Cell C app or any platform that supports Cell C bundle purchases.
Important Cell C Numbers:
Self Service: *147#
Data Bundles: *109#
Directory Enquiries: *146#
Customer Care: 135